Voice Process

Bank Zone is looking for a Voice Process to join its team in Nungambakkam, Chennai. There are 25 open positions. You can earn up to ₹20,000/month.

Employer’s description

Telecaller Is Responsible For Making Outbound Calls To Customers, Explaining The Company'S Products/Services, Handling Customer Queries, Following Up With Potential Customers, Updating Customer Details In The System, And Achieving Daily/Monthly Targets While Maintaining Good Customer Relationships. Type : Outbound, Domestic, Sales | Languages : Tamil

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Domestic, Outbound, Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Tamil
• Someone patient and customer-first

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Job location: Nungambakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 25

Interested? Apply now on BetterJobs with your resume — Bank Zone reviews applications regularly.