Telecaller

Banksathi is looking for a Telecaller to join its team in Baramunda, Bhubaneswar. There are 30 open positions. You can earn up to ₹15,000/month.

Employer’s description

Telecaller. Type : Outbound, Inbound | Languages : Gujarati, English, Hindi

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹11,500 – ₹15,000 per month.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Gujarati, English, Hindi
• Someone patient and polite

Quick facts

• Job location: Baramunda, Bhubaneswar, Odisha
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Banksathi reviews applications regularly.