Dra Certificate Recovery Caller

Banksmore Management wants to bring on a Dra Certificate Recovery Caller for its Nirman Vihar, Delhi team. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Position details

• Work location: Nirman Vihar, Delhi, Delhi
• Vacancies: 5
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Banksmore Management reviews applications regularly.