Dra Certified Collection Recovery E...

Banksmore Management is hiring a Dra Certified Collection Recovery E... in Nirman Vihar, Delhi. Salary is up to ₹30,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• You are patient and polite

What you get

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Job details

• Job location: Nirman Vihar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 10

Click Apply to send your profile to Banksmore Management. It takes less than a minute.