Field Collection Executive

Banksmore Management has an opening for a Field Collection Executive based in Tilak nagar, Delhi. 5 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, CRM tools and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

Job details

• Job location: Tilak nagar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Banksmore Management.