Payment Collection

Banksmore Management is looking for a Payment Collection to join its team in Nirman Vihar, Delhi. Freshers can apply. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Managing Overdue Payments, Negotiating Settlements, And Maintaining Client Records, Typically Requiring 03 Years Of Experience In Nbfc/Banking Environments. These Positions Often Demand Knowledge Of Rbi Guidelines, Strong Communication Skills, And Field Or Tele-Calling Experience.

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• Someone polite and patient

Position details

• Job location: Nirman Vihar, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

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