Recovery & Collection Executive- Dr...

Banksmore Management has an opening for a Recovery & Collection Executive- Dr... based in Nirman Vihar, Delhi. You can earn up to ₹28,000/month. The team is filling 10 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and patient

What you get

Salary: ₹15,000 – ₹28,000 per month, based on skills and experience.

Quick facts

• Work location: Nirman Vihar, Delhi, Delhi
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

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