Recovery Executive

Banksmore Management wants to bring on a Recovery Executive for its Shakarpur, Delhi team. There are 10 open positions. You can earn up to ₹32,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary

The salary for this role is ₹15,000 – ₹32,000 per month.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Shakarpur, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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