Tele Collection Executive

Banksmore Management has an opening for a Tele Collection Executive based in Shakarpur, Delhi. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Candidates Should Have Knowledge Of Banking And Nbfc Collection Processes, Including Early Bucket, Soft Bucket, Hard Bucket, And Write-Off Portfolios. The Candidate Must Be Able To Handle Collection And Recovery Activities Efficiently, Possess Good Tracing Skills To Locate Customers, Negotiate Payments Professionally,. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: Shakarpur, Delhi, Delhi
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Banksmore Management today.