Telecaller For Recovery Process

Start your next role as a Telecaller For Recovery Process with Banksmore Management in Shakarpur, Delhi. The pay goes up to ₹25,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Active listening, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Shakarpur, Delhi, Delhi
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Banksmore Management.