Telecaller

Looking for a Telecaller role in Barh, Patna? Barh Publice Service Centre is hiring now. Great for first-time job seekers. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Complaint handling, Active listening, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone polite and customer-first

Position details

• Work location: Barh, Patna, Bihar
• Work type: Office-based
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Barh Publice Service Centre. It takes less than a minute.