Telecaller Cum Academic Counsellor

Basanti Devi Educational Services is hiring a Telecaller Cum Academic Counsellor in Kalighat, Kolkata. The pay goes up to ₹15,000/month. The team is filling 6 vacancies. Great for first-time job seekers.

In the employer’s words

Make Outbound Calls To Potential Students And Explain Available Courses (Medical, Engineering, Mba, Etc.)Handle Inbound Enquiries From Students And Parents.Regular Follow-Up With Leads And Convert Them Into Admissions.Explain Admission Procedures, Eligibility, Fees, And College Details.Maintain Call Logs, Lead Data, And Follow-Up Schedules. Marketing | Type : Sales | Languages : Bengali, Hindi, English

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Bengali, Hindi, English
• You are patient and calm under pressure

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Kalighat, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6
• Work type: On-site
• Employment type: Full time
• Working hours: 10.00 AM - 7.00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Basanti Devi Educational Services.