Chat Support Representative

Start your next role as a Chat Support Representative with Basha Tea Point in Hirapur, Kalaburagi. You can earn up to ₹15,000/month. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Salary and benefits

Compensation: ₹15,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Typing speed, CRM tools, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Roles and responsibilities

As a Chat Support Representative, your work will include:

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Hirapur, Kalaburagi, Karnataka
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Basha Tea Point. It takes less than a minute.