Telecaller

BASIC Finance Center | Bharat Financial solutions & Real-estate wants to bring on a Telecaller for its Ashok Vihar, Delhi team. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• Someone patient and customer-first

Quick facts

• Location: Ashok Vihar, Delhi, Delhi
• Job type: Full time
• Openings: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — BASIC Finance Center | Bharat Financial solutions & Real-estate reviews applications regularly.