Senior Telecaller

A new Senior Telecaller role is open at Basu classes, Dadri Road - Noida, Delhi. You can earn up to ₹30,000/month.

In the employer’s words

Make Outbound Calls To Leads Generated Through Campaigns, Inquiries, And Databaseshandle Inbound Calls And Provide Accurate Information About Courses And Programsexplain Features, Benefits, And Fee Structures Of Various Coursescounsel Students And Parents Regarding Academic Programs And Career Pathsfollow Up With Interested Candidates To Convert. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Marketing | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marketing and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Marketing
• Languages: Hindi, English
• You are patient and customer-first

Salary

Compensation: ₹25,000 – ₹30,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Dadri Road - Noida, Delhi, Delhi
• Working hours: 11:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Basu classes today.