Telecaller

Baxter Lubricants is hiring a Telecaller in Mota Varachha, Surat. Great for first-time job seekers. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Skills: CRM tools, Hindi and English, Active listening, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Position details

• Location: Mota Varachha, Surat, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 1

Ready to start? Upload your resume and apply to Baxter Lubricants today.