Telecaller

Start your next role as a Telecaller with Benaval associate in Chattarpur, Delhi. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Typing speed
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Chattarpur, Delhi, Delhi
• Vacancies: 1
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Benaval associate. It takes less than a minute.