Payment Collection

Join Benchmark Infotech Services Pvt. Ltd. as a Payment Collection in Phool Bagan, Kolkata. There are 2 open positions. The pay goes up to ₹17,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Verbal communication, Typing speed
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹14,000 – ₹17,000 per month.

Quick facts

• Work location: Phool Bagan, Kolkata, West Bengal
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

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