Customer Care Executive

A new Customer Care Executive role is open at Bennett Coleman And Co Ltd, JC Nagar, Mysuru. The pay goes up to ₹25,000/month. No experience? You can still apply. There are 3 open positions.

In the employer’s words

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Sales

What the job involves

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Sales
• Basic English
• Freshers can apply
• Type: Sales

Quick facts

• Work location: JC Nagar, Mysuru, Karnataka
• Openings: 3
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Click Apply to send your profile to Bennett Coleman And Co Ltd. It takes less than a minute.