Senior Tele Caller

Berlia Hyundai Siliguri has an opening for a Senior Tele Caller based in Sevoke Road, Siliguri. There are 2 open positions. Salary is up to ₹13,000/month.

In the employer’s words

Making Outbound Calls To Potential Or Existing Customersreceiving Inbound Calls And Handling Customer Queriesexplaining Products/Services Clearlygenerating Sales Leads Or Closing Salesmaintaining Customer Records And Call Logsfollowing Up With Customers For Feedback Or Paymentsresolving Basic Complaints Or Issues. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Bengali, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Bengali, Hindi, English
• Someone calm under pressure and polite

Compensation

Compensation: ₹10,000 – ₹13,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Sevoke Road, Siliguri, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Berlia Hyundai Siliguri reviews applications regularly.