Telecaller

Best aqua RO service is looking for a Telecaller to join its team in Karond, Bhopal. Freshers can apply. The pay goes up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Pay and perks

The salary for this role is ₹8,000 – ₹10,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Quick facts

• Location: Karond, Bhopal, Madhya Pradesh
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Best aqua RO service.