Voice Process Associate

A new Voice Process Associate role is open at Best High Technologies Pvt Ltd, Teynampet, Chennai. You can earn up to ₹15,000/month. Freshers can apply. The team is filling 30 vacancies.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally.Understand Customer Concerns And Provide Accurate Solutions.Resolve Customer Complaints Within The Defined Turnaround Time.Maintain A High Level Of Customer Satisfaction Through Effective Communication.Record Customer Interactions And Update Crm/Database Accurately. Type : Outbound, Inbound | Languages : Malayalam, Telugu, Tamil, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Inbound, Malayalam, Outbound, Tamil, Telugu
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Malayalam, Telugu, Tamil, English
• You are calm under pressure and polite

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Job at a glance

• Job location: Teynampet, Chennai, Tamil Nadu
• Job type: Full time
• Interview timings: Over the call
• Timings: 9.30AM-6.30AM
• Vacancies: 30
• Work mode: Office-based

Click Apply to send your profile to Best High Technologies Pvt Ltd. It takes less than a minute.