International Call Center

Best Hope Solutions Pvt Ltd is hiring an International Call Center in Salt Lake, Kolkata. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

What you get

You will be paid ₹15,000 – ₹25,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Job details

• Work location: Salt Lake, Kolkata, West Bengal
• Shift: 2 PM - 11 PM (MON-FRI)
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to Best Hope Solutions Pvt Ltd today.