International Voice Process Agent

Join Best Hope Solutions Pvt Ltd as an International Voice Process Agent in Salt Lake, Kolkata. Freshers can apply. Salary is up to ₹20,000/month. The team is filling 20 vacancies.

Employer’s description

We Are Hiring International Sales Executives For Our International Voice Process. The Role Involves Interacting With International Customers, Understanding Their Requirements, And Promoting Telecommunications Products And Services To Generate Sales. Type : International, Outbound, Sales | Languages : English

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: English, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Outbound, Sales
• Languages: English
• You are customer-first and patient

Salary and benefits

The salary for this role is ₹14,000 – ₹20,000 per month.

Job at a glance

• Job location: Salt Lake, Kolkata, West Bengal
• Interview: 2:00 AM - 5:00 PM | Monday to Friday
• Openings: 20
• Work type: Office-based
• Shift: 1:30 AM - 10:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Best Hope Solutions Pvt Ltd today.