Senior Telesales Specialist

Join Best Hope Solutions Pvt Ltd as a Senior Telesales Specialist in Salt Lake, Kolkata. 5 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

The Ideal Candidate Will Handle Customer Inquiries, Resolve Issues Efficiently, And Deliver A High Standard Of Service Through Phone, Email, Or Chat While Maintaining Professionalism And Meeting Performance Targets. Type : Outbound, International, Inbound | Languages : English

Requirements

• Open to freshers
• Education: Tenth Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Inbound
• Languages: English
• A calm under pressure, polite attitude

Salary and benefits

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Salt Lake, Kolkata, West Bengal
• Interview timings: 2:00 PM - 5:00 PM | Monday to Friday
• Shift: 1:30 PM - 10 PM (MON - FRI)
• Work mode: Office-based
• Job type: Full time
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Best Hope Solutions Pvt Ltd.