Telecaller

Looking for a Telecaller role in Kolathur, Chennai? Best Memory is hiring now. Freshers can apply. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, Active listening, Hindi and English, Verbal communication
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and customer-first

What you will do

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Work location: Kolathur, Chennai, Tamil Nadu
• Vacancies: 1
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Best Memory reviews applications regularly.