Telecaller

Join Best Towers Of Sucess as a Telecaller in K R Puram, Bengaluru. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and CRM tools
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Quick facts

• Job location: K R Puram, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Best Towers Of Sucess today.