Field Collection Executive

Looking for a Field Collection Executive role in Marathahalli, Bengaluru? Betterplace Safety Solutions Private Limited is hiring now. The team is filling 10 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹22,000 – ₹25,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Typing speed, Hindi and English, Complaint handling, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Marathahalli, Bengaluru, Karnataka
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Betterplace Safety Solutions Private Limited reviews applications regularly.