Telecaller

Betterplace Safety Solutions Private Limited has an opening for a Telecaller based in Hi Tech City, Hyderabad. There are 15 open positions. Freshers can apply. The pay goes up to ₹17,000/month.

Employer’s description

Handle Inbound & Outbound Loan-Related Calls.Explain Loan Details And Benefits.Collect Customer Information And Guide On Documentation.Follow Up On Applications And Resolve Queries.Update Records And Coordinate With Teams. Type : Sales, Outbound | Languages : Hindi

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Hindi
• Someone polite and calm under pressure

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹15,000 – ₹17,000 per month.

Quick facts

• Job location: Hi Tech City, Hyderabad, Telangana
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15

Ready to start? Upload your resume and apply to Betterplace Safety Solutions Private Limited today.