Sales Team Lead

A new Sales Team Lead role is open at Bex Traders, DLF Phase 1 - Gurgaon, Delhi. Salary is up to ₹45,000/month.

Employer’s description

Manage Inbound And Outbound Call Center Teams, Drive Sales And Service Targets, Monitor Kpis, Coach Team Members, Handle Escalations, And Improve Performance. Strong Experience In Telesales, Customer Service, Crm, And Team Management Required. Rmg, Fantasy Sports, Fintech, Or Online Gaming Experience Preferred. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Languages : Hindi, English | Preferred Experience In : Real Estate

What you will do

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Real Estate, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A polite, calm under pressure attitude

What you get

You will be paid ₹35,000 – ₹45,000 per month.

Job at a glance

• Location: DLF Phase 1 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10 AM - 6:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Bex Traders.