Floor Supervisor

A new Floor Supervisor role is open at Bg Innovators Llp, Rajendra Nagar - Ghaziabad, Delhi. There are 4 open positions. The pay goes up to ₹37,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, polite attitude

Compensation

You will be paid ₹20,000 – ₹37,000 per month.

Position details

• Work location: Rajendra Nagar - Ghaziabad, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 12:00 PM - 4:00 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Bg Innovators Llp.