Tellecaller

Bh Venturtes wants to bring on a Tellecaller for its Kankarbagh, Patna team. 3 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Work location: Kankarbagh, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 3
• Employment type: Full time

Click Apply to send your profile to Bh Venturtes. It takes less than a minute.