Telecaller

A new Telecaller role is open at Bhagyavijay Astro Vastu Solution, M G M, Aurangabad. You can earn up to ₹12,000/month. 3 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, Marathi

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Hindi and Marathi
• Good English
• Freshers can apply
• Languages: Hindi, Marathi
• You are polite and calm under pressure

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Work location: M G M, Aurangabad, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Bhagyavijay Astro Vastu Solution.