Team Leader

Bharat Cred Solutions Private Limited is hiring a Team Leader in Pitampura, Delhi. There are 10 open positions. Salary is up to ₹30,000/month.

Employer’s description

Lead, Mentor, And Supervise A Team Of Customer Support Executives. Manage Customer Queries Related To Bajaj Od And Personal Loan Products. Monitor Daily Team Productivity And Ensure Achievement Of Assigned Kpis. Conduct Regular Team Briefings, Coaching Sessions, And Performance Reviews. Ensure Adherence To Company Policies, Compliance G. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Pay and perks

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone polite and customer-first

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Job location: Pitampura, Delhi, Delhi
• Openings: 10
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Bharat Cred Solutions Private Limited.