Service Assistant

Start your next role as a Service Assistant with Bharat Cycle Repairing in Vasundhara Sector 18 - Ghaziabad, Delhi. The pay goes up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, CRM tools, Active listening, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Salary and benefits

Compensation: ₹5,000 – ₹12,000 per month.

Job at a glance

• Location: Vasundhara Sector 18 - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1

Ready to start? Upload your resume and apply to Bharat Cycle Repairing today.