Field Collection Officer

Bharat Financial Inclusion Limited (Bfil) is hiring a Field Collection Officer in BBSR, Bhubaneswar. Salary is up to ₹18,600/month. 30 candidates will be hired for this role.

Note from the employer

Contact Individuals To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, CRM tools, Active listening, Typing speed
• No English required
• Freshers can apply

Key responsibilities

As a Field Collection Officer, your work will include:

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

What you get

You will be paid ₹13,200 – ₹18,600 per month.

Quick facts

• Job location: BBSR, Bhubaneswar, Odisha
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 6:30 AM - 3:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bharat Financial Inclusion Limited (Bfil).