Field Officer

A new Field Officer role is open at Bharat Financial Inclusion Limited, Aligarh. The team is filling 10 vacancies. Salary is up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Complaint handling, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Compensation

Compensation: ₹12,000 – ₹18,000 per month.

Position details

• Job location: Aligarh, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Office-based
• Employment type: Full time
• Working hours: 6:30 AM - 3:00 PM

Apply today and take the next step in your career with Bharat Financial Inclusion Limited.