Field Officer

Bharat Financial Inclusion Limited has an opening for a Field Officer based in Rudrapur. There are 10 open positions. No experience? You can still apply. You can earn up to ₹18,000/month.

Note from the employer

New Client Acquisition, Loan Disbursement, Monthly Ewi Collection, Center Meeting.

Roles and responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, Typing speed, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Position details

• Work location: Rudrapur, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 6:30 AM - 3:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Bharat Financial Inclusion Limited reviews applications regularly.