Relationship Manager

Bharat Futureminds Innovation Private Limited has an opening for a Relationship Manager based in Civil Lines, Ludhiana. The team is filling 15 vacancies. No experience? You can still apply. The pay goes up to ₹25,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Skills Needed : Computer

What you get

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Skills: Computer
• Male Only
• Good English
• Freshers can apply
• Skills Needed: Computer

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Civil Lines, Ludhiana, Punjab
• Vacancies: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Bharat Futureminds Innovation Private Limited.