Documents Collection Manager

Bharat Loans Financial Services is hiring a Documents Collection Manager in Kukatpally, Hyderabad. There are 15 open positions. Salary is up to ₹16,500/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Hindi and English, Typing speed, CRM tools, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Salary

Compensation: ₹15,000 – ₹16,500 per month.

Key responsibilities

As a Documents Collection Manager, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Job location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Vacancies: 15
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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