Customer Care Executive

Bharat Sports Foundation is hiring a Customer Care Executive in Palakkad. There are 10 open positions. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

We Need A Customer Care Executive To Join Our Team. The Job Includes Simple Daily Tasks And Working Well With Others. Type : Sales | Marketing | Languages : Tamil, Hindi, Malayalam, English

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Malayalam, Marketing, Sales and Tamil
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Tamil, Hindi, Malayalam, English
• Someone customer-first and patient

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Position details

• Location: Palakkad, Kerala
• Vacancies: 10
• Work type: Office-based
• Interview: 11:00 AM - 2:00 PM | Monday to Wednesday
• Shift: 09.30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Bharat Sports Foundation today.