Reservatin Cum Calling Exeecutive

Bharat Travel Point Pvt Ltd is looking for a Reservatin Cum Calling Exeecutive to join its team in Hanuman Nagar, Nagpur. You can earn up to ₹18,000/month.

Employer’s description

Handle Customer And Handle Booking For Farmhouse. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, Active listening, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Work location: Hanuman Nagar, Nagpur, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Office-based

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