Telecaller

Bharath Enterprises is hiring a Telecaller in Jeedimetla, Hyderabad. Salary is up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Hindi and English and CRM tools
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Salary and benefits

Salary: ₹12,000 per month, based on skills and experience.

Position details

• Job location: Jeedimetla, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Bharath Enterprises.