Tele Caller

Bharath Finnovation Llp has an opening for a Tele Caller based in Marathahalli, Bengaluru. You can earn up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic, Mutual Funds

What you get

You will be paid ₹13,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Mutual Funds, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Mutual Funds

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Marathahalli, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Bharath Finnovation Llp today.