Team Leader

Bharti Axa Group Of Company wants to bring on a Team Leader for its Ultadanga, Kolkata team. Salary is up to ₹30,000/month. There are 10 open positions.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.

Salary

The salary for this role is ₹15,000 – ₹30,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Complaint handling, Hindi and English, Typing speed, Active listening
• No English required
• Freshers can apply
• A calm under pressure, polite attitude

Your responsibilities

As a Team Leader, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Ultadanga, Kolkata, West Bengal
• Work mode: On-site
• Job type: Full time
• Openings: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bharti Axa Group Of Company.