Team Leader (Tl)

Join Bharti Axa Life Insurance Company as a Team Leader (Tl) in Bidhan Nagar, Kolkata. No experience? You can still apply. The team is filling 30 vacancies. You can earn up to ₹30,000/month.

Note from the employer

Recruitment Process And Manage Candidates Data. Languages : English, Hindi, Bengali

Salary

You will be paid ₹18,000 – ₹30,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Bengali
• You are polite and patient

Job details

• Location: Bidhan Nagar, Kolkata, West Bengal
• Work mode: Office-based
• Interview timings: 11:00 am - 2:00pm | Monday to Friday
• Vacancies: 30
• Employment type: Full time
• Shift: 11:00 am - 5:00pm | Monday to Friday

Click Apply to send your profile to Bharti Axa Life Insurance Company. It takes less than a minute.