Telecaller

Start your next role as a Telecaller with Bharti AXA Life Insurance Company Limited in GMS Road, Dehradun. The team is filling 10 vacancies. The pay goes up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Complaint handling and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Location: GMS Road, Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Bharti AXA Life Insurance Company Limited.