Telecaller

Join Bhatia Services Pvt Ltd as a Telecaller in Gobind Garh, Jalandhar. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi
• Basic English
• Freshers can apply
• Languages: Hindi

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Job location: Gobind Garh, Jalandhar, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Bhatia Services Pvt Ltd.