Clinic Manager & Patient Counsellor

BHAVNA MANGLA (Skin Mantraa) is hiring a Clinic Manager & Patient Counsellor in Pitam Pura, Delhi. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Welcome And Guide Patients Visiting The Clinic.Understand Patient Concerns And Explain Suitable Treatments And Procedures.Counsel Patients Regarding Treatment Plans, Packages, Pricing, And Follow-Ups.Maintain Strong Patient Relationships And Ensure High Patient Satisfaction.Convert Consultations Into Treatment Enrollments.Clinic Operations. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marketing
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English
• A customer-first, patient attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Pitam Pura, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — BHAVNA MANGLA (Skin Mantraa) reviews applications regularly.