Telecaller

Looking for a Telecaller role in Bomikhal, Bhubaneswar? Bhavya Solar Energy is hiring now. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Verbal communication, CRM tools, Active listening, Hindi and English
• Basic English
• Freshers can apply

What you get

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Bomikhal, Bhubaneswar, Odisha
• Openings: 1
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bhavya Solar Energy today.